In the UAE, it is very important to have your mobile number linked to your Emirates ID. This is how you stay connected to government services and it is especially important when dealing with authorities like the Abu Dhabi Police. If you have recently changed your number or want to update the one linked to your Emirates ID, you might be wondering how to do it.
This blog will explain everything you need to know about changing your registered mobile number with Abu Dhabi Police. We will go over the steps, options and some common questions you may have.
Why Should You Update Your Mobile Number?
Before explaining how to change your number, let us talk about why it is important to update your mobile number. Your Emirates ID is linked to many services, including police and government systems. If your number is wrong, you might miss important updates like OTPs [one time passwords] or alerts about your visa, health or banking.
The UAE government needs everyone with an Emirates ID to have a valid UAE mobile number on file. This ensures everyone can get updates and easily access services.
So, if you have recently changed your number, it is important to update it with the police and other authorities. Let us show you how you can do it:
Step 1: Visit the ICP Smart Services Website
The first thing you need to do is visit the ICP smart services website. This is the official site where you can manage your emirates id details including your mobile number. Once on the site, look for more services, then click on other services. After that select personal information and then update it. After this click on start service to begin the process.
Step 2: Fill in the Personal Information Form
Now that you have started the process, it is time to fill out the form. You will need to enter your personal details including:
- Nationality
Choose your nationality as it is written on your Emirates ID. - File Type
Select “Visa” if you are a visa holder. - File Number
You can find this on your resident visa, right above your passport number. - Emirates ID Number
Enter the number printed on your Emirates ID. - Passport Number
Provide your passport number here. - Email Address
Enter your email address to get updates or confirmation.
Once all of this is filled out, the system will automatically show your name in Arabic from your Emirates ID.
Step 3: Update Your Mobile Number
Once you have filled in all the information, you will see the option to update your mobile number. Click the “Edit Mobile Number” option and enter the new number that you want linked to your Emirates ID.
The system will send an OTP [one time password] to the new mobile number to check if it is really you. After receiving the OTP, enter it into the system and do not forget to complete the captcha verification.
Step 4: Review Your Application
After filling out everything, take a moment to check all your details. Make sure everything is correct because this information will be used to update your Emirates ID. Once you are sure everything looks good, click Proceed to continue.
Step 5: Complete the Payment Process
To finish the change, there is a fee of AED 150. After reviewing your information, you will go to the payment page. Once you have completed the payment then you will receive a confirmation email and an invoice for your records.
Step 6: Wait for the Update to Be Processed
The process usually takes 2 to 7 business days. During this time, you can track your request through the ICP website or check your email for updates. Once the update is done, you will receive a confirmation message on your new mobile number.
If the request is rejected, you will get a refund.
Step 7: Use the UAEICP Mobile App
If you prefer using your phone, you can update your mobile number using the UAEICP App. The app is available for both Android and iOS devices so you can update your information on the go.
Here is how to update your mobile number using the app:
- Download the App
Get the UAEICP app from the Google Play Store or Apple App Store. - Log In
Create an account or log in using your ICP credentials. - Select Update Personal Info
From the home screen, find the Update Personal Info option. - Enter Personal Information
Fill in the required details like your Emirates ID number, passport number and email address. - Enter Your New Mobile Number
Enter the new mobile number and verify it using the OTP. - Pay
After verifying the number, you will be asked to pay the fee. After you pay, you will get a confirmation message on your updated phone.
Use Alternative Method
If you are in Dubai and want to handle things in person, you can visit a Smart Police Station to update your mobile number. This method is free and you can get the update done right away.
Just bring your Emirates ID and passport and the staff will help you with the process.
FAQs
Can I register a foreign number on my Emirates ID?
No, you can only link a valid UAE mobile number to your Emirates ID. If you have a foreign number, you will need to get a UAE number.
What happens if I do not update my mobile number?
If you do not update your number, you may have problems accessing services. You could miss important notifications like OTPs, banking updates or government alerts. You may also be breaking the UAE rules which require you to keep your contact details up to date.
Can I change other details on my Emirates ID?
Yes, you can change other details like your address or name. Just follow the same process. But remember, you should update these details within a month of any changes.
Conclusion
The process to change your registered mobile number with Abu Dhabi Police is simple but be sure to follow the right steps and guidelines so as not to face delays or issues. Updating your mobile number helps you keep in touch with essential services and alerts. The online process via ICP Smart Services website is simple and quick also through the UAEICP app or a Smart Police Station.
However, If you need help or advice with updating your Emirates ID details, Hayak offers expert consultation services. They are here to make sure everything goes smoothly so do not hesitate to reach out for help.
